Final Review
This excellent book takes you into the concepts and resposibilites
around a management career. You will study and love each page you
read.
I have tested the complete book by reading from front to back.
Even though I get time to read this book after a long day at various
problems and tasks I do get the idea behind it. It was easy reading
and for memorizing you could get some quite good ideas. I started
to create little coloured cards where I'd tend to write my most
important notes. Looking at them later on helped me to memorize
the knowledge I had read.
I have enjoyed this book and expanded my knowledge at a high quality
level. This is a real A+ Quality for Money Product. It is certainly
a beautifully designed book. The content and quality of publishing
shows that it is well produced.
I personally can only recommend this book to any freshman at english
speaking universities. I understand that many universites in the
US and Australia use this as a basis to train their students.
Features
• NEW—A 16-page supplement bound into Management 7th
edition—Features: The Changing World of Management. Terrorist
attacks. Corporate fraud. Violation of trust. Crisis of confidence.
Deception. Greed. Fear. Yes, the world facing managers is changing.
In this 16-page update, Robbins and Coulter discuss how the world
of management has changed since 9/11 and the scandals facing corporate
America.
• Skills emphasis—Includes in-book skills modules and
the new ROLLS interactive skills Website. The 22 in-book skills
modules and the new interactive skills ROLLS Website encompass the
four management functions (planning, organizing, leading, and controlling)
and reflect the importance of mastering skills.
o Includes 4 modules: 1. Testing, Testing...1,2,3 allows students
to review their comprehension of chapter material at the time they
finished reading it; 2. Self-Assessment Library; 3. PRISM—Practical
Interactive Skills Module; 4. FAQs—Frequently Asked Questions
in management.
• NEW—Video Update: BusinessNow Videos—Ten new
BusinessNow video segments and corresponding end-of-chapter cases
with questions. These new videos feature companies like...Crunch
Fitness, Sytel, RCI, The Golf Network and more!
• Manager's Dilemma—Each chapter opens with a dilemma
that a real-life manager faced and ends with the statement “What
Would You Do?”
o Provides students an opportunity for participation and active
learning.
• Managers Respond—Each chapter closes with a section
titled “Managers Respond” where two real, practicing
managers from a variety of organizations provide a short discussion
of what they'd do if they were faced with the dilemma described
at the beginning of the chapter.
o Provides students the opportunity to experience real-world applications.
• Managers Speak Out—In several chapters, this theme
box interviews real managers and asks them a broad range of questions.
o Provides a diverse perspective of managers and managerial philosophies
and illustrates the real challenges that these managers face.
• Entrepreneurship Modules—The unique issues of entrepreneurship
and managing entrepreneurial ventures are highlighted in five part-ending
sections.
Table of Contents
(NOTE: Each chapter contains A Manager's Dilemma, Managers Respond
to “A Manager's Dilemma,” Chapter Summary, Thinking
About Management Issues, Log On: Internet-Based Exercise, Working
Together: Team-Based Exercise, Case Application, and Video Case
Application.)
I. INTRODUCTION.
1. Introduction to Management and Organizations.
Who Are Managers? What Is Management? What Do Managers Do? What
Is Organization? Why Study Management?
2. Management Yesterday and Today.
Management's Connection to Other Fields of Study. Historical Background
of Management. Scientific Management. General Administrative Theorists.
Quantitative Approach to Management. Toward Understand Organizational
Behavior. Current Issues and Trends.
II. DEFINING THE MANAGER'S TERRAIN.
3. Organizational Culture and the Environment: The Constraints.
The Manager: Omnipotent or Symbolic? The Organization's Culture.
The Environment.
4. Managing in a Global Environment.
Who Owns What? What's Your Global Perspective? Understanding the
Global Environment. How Organizations Go Global. Managing in a Global
Environment. Is a Global Assignment for You?
5. Social Responsibility and Managerial Ethics.
What Is Social Responsibility? Social Responsibility and Economic
Performance. Values-Based Management. The “Greening”
of Management. Managerial Ethics. A Final Thought.
III. PLANNING.
6. Decision-Making: The Essence of the Manager's Job.
The Decision-Making Process. The Pervasiveness of Decision Making.
The Manager as Decision Maker.
7. Foundations of Planning.
What Is Planning? Why Do Managers Plan? How Do Managers Plan? Contemporary
Issues in Planning.
8. Strategic Management.
The Importance of Strategic Management. The Strategic Management
Process. Types of Organizational Strategies.
9. Planning Tools and Techniques.
Techniques for Assessing the Environment. Techniques for Allocating
Resources. Contemporary Planning Techniques.
IV. ORGANIZING.
10. Organizational Structure and Design.
Defining Organizational Structure. Organizational Design Decisions.
Common Organizational Designs.
11. Managerial Communication and Information Technology.
Understanding Managerial Communication. The Process of Interpersonal
Communication. Organizational Communication. Understanding Information
Technology.
12. Human Resource Management.
Why Human Resource Management Is Important. The Human Resource Management
Process. Human Resource Planning. Recruitment and Decruitment. Selection.
Orientation. Employee Training. Employee Performance Management.
Compensation and Benefits. Career Development. Current Issues in
Human Resource Management.
13. Managing Change and Innovation.
What Is Change? Forces for Change. Two Views of the Change Process.
Managing Change. Contemporary Issues in Managing Change. Stimulation
Innovation.
V. LEADING.
14. Foundations of Behavior.
Why Look at Individual Behavior? Attitudes. Personality. Perception.
Learning.
15. Understanding Groups and Teams.
Understanding Group Behavior. Turning Groups into Effective Teams.
Developing and Managing Effective Teams.
16. Motivating Employees.
What Is Motivation? Early Theories of Motivation. Contemporary Theories
of Motivation. Current Issues in Motivation. From Theory to Practice:
Suggestions for Motivating Employees.
17. Leadership.
Managers among Leaders. Early Leadership Theories. Contingency Theories
of Leadership. Cutting-Edge Approaches to Leadership. Contemporary
Issues in Leadership.
VI. CONTROLLING.
18. Foundations of Control.
What Is Control? Why Is Control Important? The Control Process.
Types of Control. Implications for Mangers. Contemporary Issues
in Control.
19. Operations and Value Chain Management.
What Is Operations Management and Why Is It Important? Value Chain
Management. Current Issues in Operations Management.
20. Controlling for Organizational Performance.
Organizational Performance. Tools for Monitoring and Measuring Organizational
Performance. A Manager's Role in Helping Organizations Achieve Performance
Levels.
Skill-Building Module.
Notes.
Photo Credits.
Name Index.
Organization Index.
Glindex.
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